One Harmony is a unique, completely free Membership Program that rewards you with special services and privileges whenever you stay at Okura Hotels & Resorts, Nikko Hotels International and Hotel JAL City. Discover a new world of value and hospitality.

Membership Privileges


Stay Benefits

   Member Loyal Exclusive
Free newspaper
Express check-in
Late check-out -
Free room upgrade - -


* In addition to bonus points, Loyal Members and Exclusive Members will receive Stay Coupons and other benefits.

* Member benefits apply only to hotel stays reserved through Hotel Okura - JAL Hotels Reservation Centers or official websites, or directly with a participating hotel. Benefits may be offered for stays reserved through travel agencies including online travel agencies at certain hotels or facilities.

* Present your Membership Card at check-in.

Hotel Original Benefits

Early Check-in - 13:00 12:00
Bottled Water
Welcome Drink -
Welcome Fruits/Sweets -
Complimentary Internet Access
Complimentary Parking Lot
Complimentary Laundry Service (1 Shirt) -
Bath Salt
Flower -

Premium Selection Benefits

Premium Selection is a new program that provides members with even greater quality of services and hospitality at their favorite hotel.
Okura Garden Hotel Shanghai offers Premium Selection benefits as follows.
For more details of Premium Selection, please click here.

Check in 12:00
Check out 14:00
Room upgrade for birth month use
Complimentary parking lot for stay guest until 15:00
10% discount for restaurants / bars
20% discount for meeting room in business center

Restaurant Benefits

Enjoy special discounts at participating restaurants.

Okura Hotels & Resorts Nikko Hotels International Hotel JAL City
5~10% off 10% off 5% off


* Applicable at participating restaurants with or without staying at a hotel.

* Present your Membership Card when settling the bill.

* Not combinable with JAL coupon, earning JMB Restaurant Miles and other discount offers.

Mileage Benefits

JAL Mileage Bank (JMB) Members can earn bonus miles for an eligible rate plan (J-SMART) when staying at Nikko Hotels International and Hotel JAL City hotels.

Loyal Exclusive
JMB Bonus Miles 10% 30%


* Bonus miles will be added to hotel-basic miles.

* Not applicable to stays at Okura Hotels & Resorts.

Birthday Benefits

Members will receive a gift of Birthday Coupons to help them celebrate in style.

Room 50%discount coupon is applicable to Junior Suite / Deluxe Suite.*
Anniversary Stay Plan 10% Discount. (please inquire for more details)
Applicable Restaurants of Complimentary Birthday Cake Coupon** Rose coffee shop, Baiyulan Chinese restaurant, Yamazato Japanese restaurant & Sushi Bar, Continental Room French Restaurant, Sazanka Teppanyaki


* Please mention your coupon when making your reservation.

** For use when dining at a participating restaurant.

** Please reserve the restaurant at least 2 days in advance and mention the coupon.

•Coupons are awarded after Members have earned the required number of points or eligible room nights.

Earn Points

Earn Points

Points are earned each time you enjoy the facilities or services of a participating hotel, restaurant or bar. (Exclude tax and service charges.)

Hotel Stays
20 Points for every ¥1,000

*Exclude tax and service charges.

10 Points for every ¥1,000

*Exclude tax and service charges.


* Points may be calculated differently subject to the hotel, facility or plan/package.

* Points are earned only for hotel stays reserved through Hotel Okura - JAL Hotels Reservation Centers, official websites or directly with participating hotels.

* Please provide your Membership Number when making hotel reservations and present your Member Card at check-in. At restaurants and bars, present your Member Card when settling the bill.

Status Upgrades

The more points you earn, the higher your membership status.
Status Upgrades (January-December Cycle) Members will be invited as a Loyal Member or an Exclusive Member based on the total points or eligible room nights earned during the year.

Loyal Exclusive
5,000 or more points or 10 or more nights 15,000 or more points or 30 or more nights


* The upgraded membership status is valid for 1 year (fiscal year).

Bonus points

Loyal Members and Exclusive Members are also will earn bonus points.

Loyal Exclusive
+25% +50%


* In addition to bonus points, Loyal Members and Exclusive Members will receive Stay Coupons and other benefits.

Point Validity

Your accumulated points are valid for up to 3 years and 1 month. Points are valid from the time earned and expire 25 months after January 1 of the following year, at the end of January.

Year 1 Year 2 Year 3 Year 4
Total points as of 1/1
Valid through 1/31
Total points as of 1/1
Valid through 1/31


Redeem Points

Redeem your One Harmony Points for a variety of services and quality gift items.

Stay Awards (1 night/1 room for 2 guests)

Stay a free night at a hotel of your choice.

  •  6,000 points Standard Twin Garden View

  •  8,000 points Deluxe Double Garden View

  • 10,000points Executive Double Garden View etc.

Room Upgrade Awards(1 night/1 room)

Upgrade for free to a higher room category.

  • 3,000 points Ex. Standard ⇒ Deluxe

  • 4,000 points Ex. Standard ⇒ Executive



* Exclusions apply to some hotel packages, please inquire for more details.

* After the reservation is confirmed, points will be immediately deducted from your account. Once your reservation is confirmed, we are unable to return the points to an account even if a cancellation is made.

* Terms and conditions apply to reservations obtained through Room Upgrade Awards. Room Upgrade Awards are not available during the year-end/New Year holiday period, on specific dates, or during periods when the hotel is fully occupied.

Dining Awards (Breakfast Awards)

Enjoy a complimentary breakfast, lunch, and dinner at selected restaurants!
Breakfast: 1,400 points for 1 adult. 700 points for 1 child

Hotel Original Awards

Choose from a wide range of gourmet and original items.


* Please present your membership card at the time of redemption.

* Once you have made your redemption request, your request cannot be cancelled, the points cannot be converted back into your account.


For more details of Hotel Original Awards,   please click here

Okura Garden Hotel Shanghai Premium Selection

What is Premium Selection ?

Premium Selection is a new program that provides members with even greater quality of services and hospitality at their favorite hotel. Simply by selecting one of the hotels that offer Premium Selection Benefits in addition to Basic Benefits and Hotel Original Benefits, you can enjoy Premium Selection Benefits offered by your chosen hotel.

How to register Premium Selection

  1. One Harmony member
    Simply log in to My Account page of the One Harmony website and register one of the hotels offering Premium Selection Benefits.
    Please see the Premium Selection benefits offering hotels list.

  2. Not One Harmony member yet
    Please click "Join US Now� to join One Harmony membership program. You can register Okura Garden Hotel Shanghai Premium Selection in the application form.

  1. Premium Selection benefits varies by participating hotels and offered by the selected hotel only.
  2. Member can select only 1 Premium Selection hotel.
  3. Member may change Premium Selection hotel only once in a year between 1 April -31 March.
  4. Membership card with Premium Selection hotel name printed will be issued.
  5. No registration fees.

Arrival Date

Departure Date